International Journal of Social Science and Business (IJSSB)

ISSN 2519-9153 (Online) , ISSN 2519-9161 (Print)

Faculty Satisfaction with the Information Technology Infrastructure at Saudi

Universities: A Study of Faculty Perceptions

Abstract

This study examined the satisfaction with and use of technology infrastructure by faculty across a sample of five universities in the Kingdom of Saudi Arabia. Overall, the findings indicated that faculty were relatively satisfied with the information technology (IT) infrastructure at their respective campuses, although they tend to report satisfaction levels more than faculty or students in the United States. The analysis uncovered disparities in the overall experience of faculty with IT between universities located in the capital city and universities outside the capital city.

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