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Abstract
This paper documents a summary of data and preliminary findings of the research conducted on the impact of organisational culture on the success or failure of insurance companies in Zimbabwe. The research was conducted from 13 January 2017 to 30 April 2017. It sampled a total 12 insurance companies and 270 employees of these companies. The relationship between organisational culture and performance has engaged the attention of researchers for many years. Majority of existing studies on organisational culture and performance have concentrated on developed countries. Using the Denison’s Organisational Model, due to its integrative nature as well as its emphasis on both internal and external factors, this study examined the relationship between organizational culture and performance in Zimbabwe, an immerging market and developing country in Southern Africa. All the variable items for organisational culture and performance were measured using five-point Likert scale and using the Denison’s Organisational Survey Instruments. The validity and reliability of the Denison Organisational Culture Survey was examined in a Zimbabwean context for the first time. The study revealed that there was significant differences among the insurance companies in Zimbabwe in terms of the Organisational Culture Traits, these differences manifested among various companies through performance. Apparently, none of the insurance companies in Zimbabwe is more innovative than the others. Overall, there was a positive correlation between Organisational Culture and Performance in the Insurance Industry. In all cases, Mission was the Culture Trait with the strongest potential of impacting positively on Performance.